A Profile of the Online Casino Gambler
Las Vegas, NV (PRWEB) March 19, 2004 -– A
PROFILE OF THE ONLINE GAMBLER By Robert Jay -
Online gambling on sports in America has surpassed
the total handle of Las Vegas casino-based sports
books.
A December, 2002 Congressional Report by the US
General Accounting Office stated that online
gaming reached new heights in 2002 as worldwide
revenues topped $4 billion. Of that amount, over
$2 billion was wagered by US residents. Bear
Stearns backed up these findings by estimating the
worldwide market would have been in excess of $5
billion had many American credit card providers
not discontinued offering transfers to offshore
sports books. Meanwhile, the Nevada handle on
sports books was less than $2 billion in 2002;
this is the first time in a decade that the Nevada
handle dropped below $2 billion.
Certainly, part of the decline in the Nevada
handle can be blamed on less Americans traveling
and an overall downturn in the economy. Perhaps an
even bigger factor, however, is the proliferation
of slot machines in Nevada casinos. Slots now
represent 70% of the profits of Nevada casinos and
offer a 6% hold while sports books have an average
3% hold. Thus, it is not surprising that sports
books are losing square footage overall in casinos
while slots are gaining in space allocated to
them.
According to Debbie Silverman of Gone Gambling, an
industry portal site, another big growth area for
offshore sports books is that many local
bookmakers are referring business to the offshore
books for safety. Large players are also moving to
the internet due to more attractive odds available
from the offshore books than are available in Las
Vegas. In addition, many offshore sports books
attract players with bonuses that you won´t find
on The Strip. Anthony Wayne, spokesperson for
licensed Curacao-based sports book EWINNER.com
(http://www.ewinner.com/), said that his company
offers a 15% initial deposit bonus to new
depositors. “With all of the new competitors out
there,” said Wayne, “you almost have to do
something special to try to attract new players.”
The bonus situation is not any different in the
other popular areas of online gambling, notably
bingo and lottery services. Bingo House (http://www.bingohouse.com)
offers a 100% initial bonus, according to Bonnie
Edwards, director of marketing. Edwards´ other
site, Lucky Lotto (http://www.luckylotto.com)
offers a free $7 bet. The demographics, however,
are quite different. “Our players are
predominantly females 40-50 years old,” said
Edwards.
The Congressional Report goes on to state that one
million Americans gamble online every day. One of
the reasons for the large amount of online sports
bettors is the similarity between the typical
sports gambler and the typical heavy internet
user, according to David Lee, of Mandalay Bay
casino. Lee stated that 77% of online sports
gamblers are men. They tend to be single, 25-34
years old, college educated, and with incomes
between $40,000 and $80,000 per year. A survey of
2900 internet users by online gaming industry
research company, The River City Group, backs up
Lee´s findings. The 2001 study indicated 74% of
online gamblers are male and that they are among
the youngest, highest income, highest education
group on the internet. They are also
technologically advanced, early adopters, and
heavy wireless users.
Jay Davis, president of Triumph Marketing, a
marketing agency that has clients in the online
gaming industry, tends to agree with the
conclusion of the studies. “A typical customer for
an online sports book is a male 25-40 with an
average income of $70,000 per year. They are
typically college educated and avid sports fans.”
Future growth of the online gaming industry will
come more rapidly on a worldwide basis than in the
United States, says the Congressional Report.
Americans, which now represent half of the online
gaming revenues, are projected to be only 24% of
the $14.5 billion worldwide market anticipated in
2006. Japan is of extreme interest to the industry
because its household internet penetration of
greater than 80% is the largest in the world and
it is a country nearly as obsessed with sports as
America is. Countries with even more long-term
promise for the industry are China and Malaysia
where already two times more people have gambled
on the internet than have purchased a product
online.
“Without question, the largest areas for growth
are South America and the Far East due to
increased internet usage and cultures immersed
with a long history of gambling,” added Davis.
“These markets have only a small percentage of the
saturation levels of North America and western
Europe and offer operators markets where the cost
of acquisition (of new customers) is remarkably
lower.”
While international markets clearly offer an
opportunity for expansion, the offshore industry
can continue to attract more new players to the
industry in all countries if it satisfies new
player concerns. According to the River City
Group, the primary concerns of potential new
players include: a hassle free experience; quick
payments; easy instructions; attractive web sites;
easy registration; secure credit card
transactions; certificates from consumer
protection agencies; better odds; ability to play
for free; 24/7 customer service.
Since the first internet gaming sites began
appearing in 1995, 73 governments have approved
some form of internet gambling. The industry has
grown from 900 to 1400 sites in the last two
years, according to The Internet Gambling Report.
In recent months, however, most industry analysts
believe the amount of sites has actually declined.
The number of customers is not growing at the same
pace as the number of sites and “consolidation
among operators is the most logical transgression
within the industry,” said Davis.
Today, only two states, Utah and Hawaii, have no
forms of gambling permitted. Although the United
States has clearly not endorsed internet sports
gaming, it is interesting to note that more than
80% of horse racing bets are now made away from
the track at off track betting locations and
through other media like interactive television.
One other conclusion of the Congressional Report
is that most online players would prefer to play
with a “name brand” casino rather than those
virtual unknown offshore books available on the
internet. With market share at the Las Vegas
casinos continuing to decline to the offshore
sports books, casino operators can only hope that
they will soon be endorsed to operate online
again. |